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Shipping Policy

Water Systems and Pump Service has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at

Shipping regulations for orders shipped within the US. We only ship inside the United States, unless personal permission is granted.

Water Systems & Pump Service Ltd. can ship to any business or residential area as long as a physical address is provided and the order passes all of our security regulations. Water Systems & Pump Service Ltd. will not ship to PO Boxes. Shipments going to hotels, or motels, must be prepaid either by wire transfer or with a money order issued by a US bank. Shipping rates are based on zip code locations and calculated in shopping cart prior to checkout. Water Systems & Pump Service Ltd. reserves the right to hold and/or delay any order indefinitely due to suspicion of fraudulent activity.

Prices for items sold on this website generally do not include freight charges. However, if an item is specifically noted as offering "Free Shipping" or "Shipping Included" in a price, then this offer applies ONLY to destinations within the Continental Lower U.S. (The contiguous United States are the 48 U.S. states on the continent of North America that are south of Canada, plus the District of Columbia.[1] The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.[2][3][4])

Items to heavy for UPS, or items that UPS damages frequently will ship by Truck. This is at our discretion, and is not included in free shipping. Truck Shipment freight charges are based on the item shipping from Water Systems & Pump Service Ltd.. If the item is being shipped from the manufacturer directly to the customer, or "drop-shipped", Trucking freight charges may be different than what is shown on the order form at the time of order placement. Water Systems & Pump Service Ltd. will notify the customer of any freight charge discrepancies for approval prior to order processing.

ORDER PROCESSING: Most orders will be processed 24-48 hours after they are received. However, some products are not in stock and have to be drop-shipped directly to us FIRST from the manufacturer BEFORE WE CAN SHIP TO YOU and may take longer to process. We will notify you of any delays we are aware of regarding order processing. Your order will be shipped to you via your preference, AFTER WE RECEIVE IT FROM THE FACTORY. For example UPS 2nd Day Air, or UPS Ground once the order has been processed internally, WILL BE SHIPPED AS ORDERED WHEN AND ONLY IF WE HAVE IN STOCK. SOMETIMES THIS CAN ADD 7-15 DAYS.